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Service and Seamless Response

Outstanding communication adds up to exceptional customer service and experiences. ComSource makes it easy to connect your team with seamless group communications. Intelligent, real-time communication can make the difference in your operations, team performance and client reviews.

DIFFERENTIATE YOUR PROPERTY WITH EXCEPTIONAL SERVICE

Ensure the safety and delivery of exceptional guest experiences by connecting your workforce with seamless unified work group communications.

Today, more than ever before, instant voice communication is the key to delivering a quality customer experience. Instant voice communication creates efficiencies that speed response times and improve operations. Plus, it enhances worker and guest safety. That’s why two-way radios are by far the most popular form of voice communication for hospitality workers, surpassing all other forms of communications combined — including smartphones, landline phones and internet or IP voice.

Customized Hospitality Solutions from ComSource

Two-Way Radios:

More and more hospitality organizations are making the transition to digital for reliable instant communications. Delivering a competitive edge, modern platform options from ComSource unify teams no matter where they are located and no matter what the situation. From security to service, digital two-way radios elevate your hospitality communication capabilities with seamless integration of voice and data, including intelligent audio that automatically adjusts volume to the environment.
Hospitality companies continue a steady transition to digital two-way radios, with over one-third of respondents already making the digital leap. When combined with users who are using a mix of both analog and digital radios, the majority of hospitality workers are using digital radio in some capacity.

It’s clear that hospitality companies recognize the importance of migrating from analog to digital two-way radios. The power of crystal clear, real-time communication – enhanced by nationwide push-to-talk LTE functionality and intelligence-driven applications – means digital radios offer a new competitive edge as well as a modern platform able to support future advances in communications technology.

MOTOTRBO digital two-way radios unify your staff and fleet with instant, always-available communications, anywhere they go. When emergencies arise, from elevator is not functioning to a shuttle driver issue, two-way radios connect staff directly and instantly. You are no longer subject to cellular overcrowding during inclement weather or an emergency. It’s one of several key advantages of MOTOTRBO radios over cell phones.

MOTOTRBO integrates voice and data seamlessly, with enhanced features that are easy to use, including integrated Bluetooth® 4.0, integrated Wi-Fi®, GPS location tracking, text messaging and Intelligent Audio that automatically adjusts volume to the environment.

Learn more about MOTOTRBO

Applications:

Timing and precision matter more than ever in the hospitality industry. Our actionable intelligence and team-specific applications help your hospitality team automate tasks and streamline processes while growing productivity, delivering a wealth of efficiencies and enhancing communication across all teams. From text messages to event management and location tracking, ComSource’s suite of applications are ready to serve your hospitality team today.

In hospitality and retail, timing is everything – but precision matters just as much. With so many moving parts and factors to consider in providing the ultimate guest experience, employees need more than just voice-to-voice communications. They need actionable intelligence and team-specific applications that help automate tasks and streamline processes. Intelligence-driven applications help improve productivity, deliver efficiency, and enhance communication across all teams.

A few of the most popular applications we deploys for hospitality include:

  • Text Messaging and Alerting
  • Work Order and Job Assignment
  • Alarm and Event Management
  • Indoor Location Tracking

Learn more about MOTOTRBO Applications

WAVE Push-To-Talk:

Maintaining customer satisfaction and ensuring safety for guests and workers—all while running a profitable, efficient hospitality business—requires instant, real-time communication. The WAVE Push-to-Talk application makes it all possible, allowing you to communicate instantly with added intelligence and confidence. It unites all teams under one network, allowing general managers, guest services, maintenance, security and other integral teams to stay connected without having to use multiple devices.

WAVE extends PTT to smartphones, laptops, tablets, and PCs, so employees will always be informed and in touch, transforming the guest experience, keeping customer satisfaction at the forefront, driving efficiencies across your operation, and assuring safety and security.

Learn more about the WAVE™ Push-To-Talk Application

Surveillance Systems

Video Surveillance and Access Control:

One of the top goals of any hospitality business is ensuring the safety and security of guests and workers. Thanks to revolutionary new advancements in video security, your operation can benefit from vital surveillance intelligence that provides the analytics and insight you need for safety, flow and connection.

Avigilon, a Motorola Solutions Company:

Integrating into your existing technology, Avigilon’s end-to-end HD video solutions share built-in intelligence that make it d easier to focus on what’s important—your customers and your team members. Avigilon enables security professionals to quickly and efficiently search through vast amounts of footage with a user-friendly, intuitive platform that is both cost-effective and powerful when it comes to creating secure facilities.

Ally Security Incident Management Software:

Ally streamlines security operations with an integrated, cloud-based platform for hospitality operations that connects your teams to all incident, dispatch and analytics information with the devices you use today.

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